We The People MultiServices, LLC

We The People Multiservices, LLC (WTPM) values its users' privacy. This Privacy Policy ("Policy") will help you understand how we collect and use personal information from those who visit our website, social media platforms, or use our online services.

This Policy has been designed to ensure compliance with privacy standards and to exceed expectations, ensuring that your personal data is protected. We may update this Policy at any time, and we encourage you to regularly check for changes.

What This Policy Covers

Specifically, this Policy will inform you of:

What personally identifiable information is collected from you;
Why we collect such information and the legal basis for doing so;
How we use the information and with whom it may be shared;
The choices you have regarding your data;
The security measures in place to protect your information.

Information We Collect

We collect various types of information when you use our website, such as:

Information automatically collected through cookies and tracking technologies;
Non-personal anonymous demographic information;
Contact details such as name, email address, and phone number when you book an appointment or contact us;
SMS opt-in preference when you choose to receive appointment text message updates.

Our Commitment: The information we collect will be used to provide, maintain, and improve our services. We will not sell, rent, or lease your personal information to third parties.

Why We Collect Your Information

Your data is collected for several purposes, including:

To fulfill the services you have requested;
To improve our website and customer experience;
To send appointment-related SMS text messages, with your explicit consent;
To conduct surveys or market research, with your consent;
To customize the website to your preferences.

SMS Text Message Notifications

When you book an appointment on our website, you may optionally agree to receive SMS text messages from We The People Multiservices, LLC (WTPM) regarding your appointment. These messages are transactional and may include appointment confirmations, rescheduling notices, cancellations, and check-in reminders.

Opt-in: SMS messages are sent only if you check the consent box when booking and provide a valid phone number.
Message frequency: Varies based on your appointment activity (typically a few messages per appointment).
Costs: Message and data rates may apply depending on your mobile carrier plan.
Opt-out: Reply STOP to any message to unsubscribe from SMS updates. Reply HELP for assistance.
Not required: Consent to SMS is optional. You can book appointments and receive email notifications without opting in to SMS.

SMS services may be delivered through third-party providers (such as Twilio). We do not sell your phone number to third parties for their marketing purposes.

Security of Your Information

We take precautions to protect your information. When you submit sensitive information, it is encrypted and stored securely. Only authorized personnel have access to this information.